Annual Maintenance Contract

Annual Maintenance Contract (AMC)

Reliable, cost-effective, and professional IT maintenance services designed to keep your business systems running smoothly throughout the year.

overview

An Annual Maintenance Contract (AMC)

An Annual Maintenance Contract (AMC) is a long-term IT support agreement that ensures continuous maintenance, monitoring, and technical assistance for your organization. With AMC, your business receives dedicated IT care without unexpected costs or downtime. Our AMC services are ideal for businesses that want stable IT operations, predictable annual expenses, and professional technical support.

What Is Covered Under AMC

An Annual Maintenance Contract (AMC) covers complete IT support including hardware and software maintenance, network and server support, preventive maintenance, and technical assistance. It ensures smooth system performance, reduced downtime, regular updates, and reliable IT operations for businesses.

Hardware Maintenance
- Desktop, laptop, printer & peripheral support
- Regular hardware health checks
- Fault diagnosis and basic troubleshooting
- Hardware performance optimization
Software Maintenance
- Operating system support
- Software installation and configuration
- Error fixing and performance tuning
- License and version management
Network & Connectivity Support
- LAN/Wi-Fi troubleshooting
- Router, switch, and access point support
- Network stability and performance checks
- Connectivity issue resolution

Server & System Support
- Windows / Linux server maintenance
- Active Directory support
- User account and permission management
- Server performance monitoring
Preventive Maintenance
- Scheduled monthly or quarterly maintenance
- System cleanup and optimization
- Security updates and patching
- Preventive checks to reduce future failures
IT Support Services
- Remote technical support
- Onsite support (as per contract)
- IT issue troubleshooting
- Incident tracking and resolution

Solutions

Comprehensive IT services include

Managed IT Support
Reliable managed IT support and technical assistance for businesses, ensuring secure, efficient, and uninterrupted IT operations.
Server & Cloud Management
Server management, cloud deployment, backup, and cloud computing solutions to optimize business IT operations.
Network & Infrastructure
Professional network setup, structured cabling, and IT infrastructure solutions for secure and high-performance connectivity.
Website & E-Commerce
Custom website and e-commerce development services to grow online presence and boost business sales effectively.
Smart Software Solutions
Innovative software development solutions designed to automate business processes and enhance operational efficiency.
Business Email & Security
Professional business email setup with advanced email security, spam protection, and secure communication solutions.
IT Products & Solutions
Supply of laptops, desktops, servers, and IT products with complete business technology solutions.
IT Repair & Maintenance
Expert hardware repair, system upgrades, and preventive maintenance services for uninterrupted IT performance.
Domain & Hosting
Reliable domain registration and hosting services to establish and maintain a professional online presence.

Solutions

Comprehensive IT services include

Managed IT Services
Proactive monthly IT monitoring, maintenance, & support to keep your systems secure, stable, & efficient.
Server & Cloud Management
Secure, scalable server & cloud infrastructure management to ensure performance, uptime, & data protection.
Network & Infrastructure
Reliable network infrastructure and setup ensuring secure, fast, and seamless business connectivity.
Website & E-Commerce
Professional corporate website design & E-commerce Store solutions to grow your online presence & sales.
Smart Software Solutions
Innovative smart software solutions enhancing efficiency, automation, and seamless business operations.
Business Email & Security
Secure business email & protection ensuring safe, professional, & uninterrupted communication.
Domain & Hosting
Reliable domain registration & hosting services to establish & maintain a professional online presence.
IT Products & Solutions
Reliable IT products and solutions enhancing business productivity and technology efficiency.
IT Repair & Maintenance
Fast IT repair and maintenance ensuring smooth, uninterrupted business operations.

Benefits

Our services provide a unique range of benefits

Key Benefits of AMC
Fixed annual IT maintenance cost
Reduced downtime and operational risk
Priority IT support
Professional system management
Improved system lifespan
Better business continuity
Who Should Choose AMC
Corporate offices
Small and medium businesses
Factories & garments
Buying houses & exporters
Educational institutions
Clinics & professional offices
Service Frequency
Scheduled maintenance visits
Emergency support when required
Remote support availability
Regular system health reporting
Why Choose Our AMC Services
Experienced IT professionals
SLA-based support
Fast response time
Business-focused IT solutions
Transparent service agreement

Control IT Costs
You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.
Trusted IT advisor
Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.
Economy of scale
As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.
Increased efficiency
You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.
Small initial investment
Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

AMC Service Models

Annual Maintenance Contract services designed to keep your IT systems secure, stable, and running smoothly.

✅ Non-Comprehensive AMC

Covers service and maintenance only
Hardware replacement not included
Ideal for stable environments

✅ Comprehensive AMC

Includes service, maintenance, and selected hardware support
Reduced downtime and faster resolution
Ideal for business-critical systems

Pricing and Plan

Choose the right plan for reliable
IT support, maintenance & peace of mind.

Monthly billing
Annual billing

Monthly billing

careBasic

Designed for businesses with basic IT requirements

$29 /month

Pricing includes coverage for users

All careBasic services include:
24/7 system monitoring
Security management
Patch management
Remote support

Start free trial

carePlus

Designed for businesses looking to eliminate costly break/fix IT services

$49 /month

Pricing includes coverage for users

All carePlus services include:
Preventive maintenance
Asset management
Secure cloud backup
Server/Network support

Start free trial

carePro

A fully comprehensive plan for any business size or needs.

$69 /month

Pricing includes coverage for users

All carePro services include:
Reporting
Vendor management
Virtual CIO (vCIO)
Workstation support

Start free trial

Annual billing

careBasic

Designed for businesses with basic IT requirements

$700 /year

Up to 1-15 users or computer

All careBasic services include:
24/7 system monitoring
Security management
Patch management
Remote support

Start free trial

carePlus

Designed for businesses looking to eliminate costly break/fix IT services

$519 /year

Pricing includes coverage for users

All carePlus services include:
Preventive maintenance
Asset management
Secure cloud backup
Server/Network support

Start free trial

carePro

A fully comprehensive plan for any business size or needs.

$819 /year

Pricing includes coverage for users

All carePro services include:
Reporting
Vendor management
Virtual CIO (vCIO)
Workstation support

Start free trial

What is managed IT services?

Managed IT Services is when you outsource your business’s Information Technology (IT) to a trusted IT company which in turn provides your employees unlimited IT support while proactively and strategically managing your IT infrastructure – all at a fixed price.

Why Choose Managed IT Services

Predictable Monthly Cost – No surprise IT expenses
Reduced Downtime – Proactive issue prevention
Enhanced Security – Strong protection against cyber threats
Expert IT Team – Certified professionals managing your systems
Scalable Support – Grow your IT as your business grows

Who This Service Is For

Small & medium businesses
Corporate offices & enterprises
E-commerce & online businesses
Garments, buying houses, and exporters
Startups needing reliable IT support

Service Delivery Model

Monthly managed service contracts
Remote support with onsite assistance when required
Dedicated IT support team
SLA-based response and resolution time

Business Benefits

Focus on your core business
Improved productivity and efficiency
Secure and compliant IT environment
Long-term IT cost optimization

Ready to Talk?

Let’s identify the right IT support strategy for your business.

Every organization is unique—and your IT support should reflect that.

Our experienced specialists take the time to understand your existing infrastructure, business objectives, and operational challenges before recommending the most suitable plan.

No pressure. No sales tactics.
Just honest, expert guidance built around what truly works for your business.

Click or Scan to start now