Managed IT Services

Reliable, secure, & scalable IT management designed to support your business operations through proactive monitoring, maintenance, & expert support.

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Reliable, Secure & Scalable
IT Support for Modern Businesses

overview

Managed IT services

Our Managed IT Services provide end-to-end technology management designed to keep your business secure, productive, and future-ready. We take full responsibility for your IT infrastructure, allowing you to focus on growth while we ensure stability, performance, and security. Whether you are a small business or a growing enterprise, our proactive IT support model reduces downtime, controls costs, and improves operational efficiency.

What Are Managed IT Services?

Managed IT Services involve outsourcing your IT operations to a dedicated team of professionals who monitor, manage, and support your technology environment 24/7. Instead of reacting to problems, we prevent them before they impact your business. Our services are delivered under monthly or yearly service plans, ensuring predictable costs and consistent IT performance.

Covered Managed IT Services

What Is Covered Under Managed IT Services

Managed IT Services cover end-to-end IT management including system monitoring, infrastructure maintenance, security management, user support, and performance optimization. This service ensures stable IT operations, minimized downtime, enhanced cybersecurity, and consistent technical support for modern businesses.

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    IT Infrastructure Management

    ✅ Servers, workstations, laptops, and network devices
    ✅ Office IT setup and ongoing optimization
    ✅ Hardware health monitoring & lifecycle management
    ✅ IT asset monitoring and lifecycle support

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    Server & Cloud Management

    ✅ Windows & Linux server administration
    ✅ Cloud infrastructure (AWS, Azure, Google Cloud)
    ✅ Backup, disaster recovery, and high availability
    ✅ Performance tuning and capacity planning

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    Network & Security Management

    ✅ Firewall, router, and switch management
    ✅ Network monitoring and uptime assurance
    ✅ Cybersecurity protection and threat prevention
    ✅ Access control and data security policies

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    Backup & Disaster Recovery

    ✅ Automated data backups
    ✅ Secure offsite and cloud backup solutions
    ✅ Disaster recovery planning and testing
    ✅ Business continuity assurance

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    Help Desk & Technical Support

    ✅ Remote and onsite IT support
    ✅ User account and device support
    ✅ Software troubleshooting and issue resolution
    ✅ Fast response and escalation management

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    Business Email & Collaboration

    ✅ Business email setup and management
    ✅ Microsoft 365 / Google Workspace support
    ✅ Email security, spam protection, and backups
    ✅ User onboarding and access management

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    Software & System Maintenance

    ✅ Operating system updates and patch management
    ✅ Antivirus and endpoint protection
    ✅ Performance optimization and system cleanup
    ✅ License management and compliance

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    Monitoring & Reporting

    ✅ 24/7 system monitoring
    ✅ Performance and security alerts
    ✅ Monthly IT health reports
    ✅ Improvement recommendations

Years experience

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End user satisfaction

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Global reach

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Service desk

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Solutions

Comprehensive IT services include

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    Managed IT Services

    Proactive monthly IT monitoring, maintenance, and support to keep your systems secure, stable, and efficient.

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    Server & Cloud Management

    Server management, cloud deployment, backup, and cloud computing solutions to optimize business IT operations.

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    Network & Infrastructure

    Reliable network infrastructure and setup ensuring secure, fast, and seamless business connectivity.

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    Website & E-Commerce

    Professional corporate website design and E-commerce Store solutions to grow your online presence and sales.

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    Smart Software Solutions

    Innovative smart software solutions enhancing efficiency, automation, and seamless business operations.

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    Business Email & Security

    Secure business email and protection ensuring safe, professional, and uninterrupted communication.

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    Domain & Hosting

    Reliable domain registration and hosting services to establish and maintain a professional online presence.

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    IT Products & Solutions

    Supply of laptops, desktops, servers, and IT products with complete business technology solutions.

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    IT Repair & Maintenance

    Expert hardware repair, system upgrades, and preventive maintenance services for uninterrupted IT performance.

Benefits

Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

  • Key Benefits of AMC

    Fixed annual IT maintenance cost
    Reduced downtime and operational risk
    Priority IT support
    Professional system management
    Improved system lifespan
    Better business continuity

  • Who Should Choose AMC

    Corporate offices
    Small and medium businesses
    Factories & garments
    Buying houses & exporters
    Educational institutions
    Clinics & professional offices

  • Service Frequency

    Scheduled maintenance visits
    Emergency support when required
    Remote support availability
    Regular system health reporting

  • Why Choose Our AMC Services

    Experienced IT professionals
    SLA-based support
    Fast response time
    Business-focused IT solutions
    Transparent service agreement

Managed IT Services Process

A clear, structured approach to deliver reliable IT solutions.

1. IT Assessment & Planning

We evaluate your IT infrastructure, systems, and business requirements to identify risks, gaps, and improvement opportunities.

2. Onboarding & Setup

Our team configures monitoring tools, security policies, and support systems to ensure a smooth transition with minimal downtime.

3. Proactive Monitoring & Maintenance

We continuously monitor servers, networks, and endpoints to detect and resolve issues before they impact your business.

4. Helpdesk & IT Support

We evaluate your IT infrastructure, systems, and business requirements to identify risks, gaps, and improvement opportunities.

5. Security & Compliance Management

We implement cybersecurity best practices, data protection, and access controls to safeguard your business from threats

6. Optimization & Continuous Improvement

We regularly review performance, apply updates, and optimize systems to improve efficiency and support business growth.

Pricing and Plan

Reliable IT Support, Designed for Every Business.

Monthly billing

careBasic

Designed for businesses with basic IT requirements
$29 /month
Pricing includes coverage for users
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
Start free trial
Most Popular

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$49 /month
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support
Start free trial

carePro

A fully comprehensive plan for any business size or needs.
$69 /month
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support
Start free trial

Annual billing

careBasic

Designed for businesses with basic IT requirements
$700 /year
Up to 1-15 users or computer
  • All careBasic services include:
  • 24/7 system monitoring
  • Security management
  • Patch management
  • Remote support
Start free trial
Most Popular

carePlus

Designed for businesses looking to eliminate costly break/fix IT services
$519 /year
Pricing includes coverage for users
  • All carePlus services include:
  • Preventive maintenance
  • Asset management
  • Secure cloud backup
  • Server/Network support
Start free trial

carePro

A fully comprehensive plan for any business size or needs.
$819 /year
Pricing includes coverage for users
  • All carePro services include:
  • Reporting
  • Vendor management
  • Virtual CIO (vCIO)
  • Workstation support
Start free trial

Ready to Talk?

Let’s identify the right IT support strategy for your business.

Every organization is unique—and your IT support should reflect that.

Our experienced specialists take the time to understand your existing infrastructure, business objectives, and operational challenges before recommending the most suitable plan.

No pressure. No sales tactics.
Just honest, expert guidance built around what truly works for your business.

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For genuine business inquiries only.